We
should have attitudes. Our attitudes are reflections in all things that we do,
including relationships with our customers. If we notice
customers as a wicked and that they are just “bothering” us, they treated us
entirely different than if we see them as investors in our company and people
who will ultimately create the success of our organization. We can never be
truly professional unless we develop a sincere respect for – and healthy
attitude toward – our customers and guests. Second , we should have concentration
and knowledge.
Concentration
means knowing what to do at the right time. To achieve a high level of
concentration, a professional has to be knowledgeable in what they do.
Concentration is knowing the little things that make a difference, being in the
right place at the right time, and knowing what to do and
when to do it. Third, Effort and Passion. Being in the information technology
industry it really needs to have more efforts and passion of what we are doing,
as we all know that there are many competitive IT professionals in this era and
we do not want to be left behind. For a Professional, passion makes the difference.
Lastly , Skills and interests we should Excellent organizational skills,
Excellent analytical and problem solving skills, Understanding of complex
information and requirements, Good prioritization skills and be flexible enough
to adapt plans, Good evaluation skills, Good communications skills - written
and verbal, Great IT skills combined with a good head for business, Confidence
in decision-making, A good team-playing mentality, Good leadership skills and
An ability to work to tight deadlines and within constraints.
Being
an IT Professional is not just a simple profession, it is a legitimate part on
our society to provide people the basic or complex solutions in technology that
normal people usually encounter, a professional in IT is also a solution
provider. All of these things are possible if we have faith in God, faith in
what we can do, and faith in what our future will be.
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